About

Performance Design Lab (PDL) is a leading research, consulting, training and coaching organization respected in both the business world and the performance improvement industry for our thought leadership and experience. Our theory base and methodologies have been adopted as the standard for:

  • Improvement initiatives within Fortune 100 companies
  • Consultant development within the consulting industry
  • The curriculae of business schools

We wrote the book on performance

Three in fact. PDL’s straightforward, time-tested approaches to performance analysis, design and management have been documented over the years in several acclaimed books,

  • Improving Performance: How to Manage the White Space on the Organization Chart (Rummler & Brache)(1990, 1995)
  • Serious Performance Consulting According to Rummler (2004)
  • White Space Revisited: Creating Value through Process (Rummler, Ramias, Rummler) (2009).

What’s in a name?

PDL is in the results/performance improvement business. At its core is our fundamental belief that performance can be designed, that performance improvement is not magic, but science. Our theory base and methodologies allow us to to do this in a systematic and repeatable way with predictable results.

Back in the lab –located metaphorically in Arizona – we continue to evolve and expand the theory base and methodologies first introduced in “Improving Performance” to include breakthrough approaches to management systems, measurement, strategy, IT alignment and organization structure design and implementation. We deliver these approaches to you through our consulting services and training products.