Archive for ‘Chris Ramias’

Training Clients

Below, you will find some of the clients that have participated in trainings and workshops delivered by PDL. Financial Services (Banking, Insurance) American Family Insurance Bank of Montreal Bank One Bank of America Chase Manhattan CIGNA Citibank/Citigroup Fidelity GE Capital Grosvenor Capital Management HSBC Inter-American Development Bank Mellon Bank Nationwide Insurance NJM Insurance [...] Read more »

Geary Rummler Publication Library

We’ve added a webpage to the site to illuminate some of the PDL Legacy.  On this page, you’ll find a list of all of Geary Rummler’s publications.  Where possible, we’ve made actual PDFs of the articles available to site visitors.  We plan to add additional articles as they become available.  Please take a moment to [...] Read more »

Geary Rummler Publication Library

The Geary A. Rummler Publication Library

Protected: PDP 2012 Berlin Conference Materials

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Immersion HICD Workshop

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You have reached the registration page for the Immersion HICD Training Program.   Date: Monday through Wednesday, April 30 –May 02, 2012 Time: 08:30 am to 12:30 pm and 1:30 pm to 05:30 pm every day Reception of participants will be on Monday, April 30, from 8:00 to 8:30 am Fee: 3,000$ per participant [...] Read more »

Reference Models: The Long, Long Shortcut

Download PDF BPTrends, March 2012 Authors: Alan Ramias, Cherie Wilkins Business process reference models are one of the most popular tools in the arsenals of those doing process definition. Deriving from tools for defining and_ designing information systems, some 30 reference models for business processes now exist*, including such well-known ones as SCOR, V-COR, ITIL, [...] Read more »

What is a Process? Definitions Matter to Everyone

Cherie Wilkins Gartner BPM Summit, Lisbon, 2011 Guest Keynote   The differences in definition of “process” range widely within the BPM community and among our clients.  These differences have a huge impact on our work and our effectiveness.  We will offer proven criteria for good process definition and models for clarifying and communicating the scope [...] Read more »

2012 Colleague Conference

For those who are interested, we have targeted the first two weeks of October for the third annual PDL Colleague Conference.  We’ll send a save the date, with specific dates, out in May.  If you are interested in attending and participating, please use our contact form to let us know, and we’ll add you to [...] Read more »

The Process-Centered Organization: In From Left Field

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In the first three Columns of their series on the Process Centered Organization, Alan ramias and Cherie Wilkins presented examples that started in the “core of the business” and that were initiated and driven by line of business executives. In this, the final Column of the series, they discuss an example of a PCO journey driven by IT. As in the three previous Columns, they evaluate the pros and cons of the IT driven approach and conclude the Column by ranking the four journeys in terms of their potential for success.

Geary Rummler tribute from ISPI Conference 2009

A series of videos about Geary Rummler’s contributions to the field of performance improvement