Methodology for bridging the requirements gap between business needs and IT solutions, including definition of the business and the drivers for technology Needs addressed include: Delays in getting technology solutions Misunderstandings between business users and technology providers over needs, requirements, and methods Missed opportunities to capitalize on technology innovations, becoming uncompetitive Money wasted on [...] Read more »
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IT Department Transformation
Thursday Jun 24, 2010
Assist IT management to redesign IT department for better alignment with business and more effective product and service delivery. The result is more effective IT support to the business. Needs addressed include: Dissatisfaction with IT Costs and wasted effort Increased demand for IT services Mismatches between IT mission and demands
Organization IQ
Thursday Jun 24, 2010
“Organization I.Q.” is a measurement and management system that helps companies achieve and sustain desired organization results. The Organization I.Q. acts as a cockpit for organizational decision-makers; providing them with timely and accurate information with which to plan, manage and execute performance of the value chain and the business. PDL works with clients to develop [...] Read more »
Process Managed Organization (PMO) Journey
Thursday Jun 24, 2010
Assistance in helping management design an effective journey to becoming a process-managed organization. Typically includes most of the Process Services listed above. The result is an effective process-centered organization. Needs addressed include: Vision of becoming process-centered but no plan or insight about how to get there Stalled efforts Confusion about the goal or the [...] Read more »
Process Management System Design
Thursday Jun 24, 2010
Given a defined business process architecture, this service is to design and implement a formal governance infrastructure for key processes that is integrated with the organization’s existing management system. This service focuses on the process level, but is often a sub-set of Org IQ service. The result is effective process management and an end to [...] Read more »
Strategic Lean Six Sigma
Thursday Jun 24, 2010
This service puts the traditional six sigma approach into “organization as a system” approach and focuses on projects that contribute to strategic intent or competitive advantage. Includes design of the management system. The advantage to your organization is achieving real results from your six sigma investment. Needs addressed include: Languishing six sigma effort Lots [...] Read more »
Business Process Architecture Definition
Thursday Jun 24, 2010
This is PDL’s methodology for identifying and aligning an organization’s key business processes against business requirements. The architecture definition is also a critical step in determining how to organize and implement formal process management. This service is a precursor to Process Management System Design. Our approach provides clarity about what processes are critical and need [...] Read more »
Value Chain/Value Stream Analysis and Design/Redesign
Thursday Jun 24, 2010
PDL’s time-tested improvement methodology applied at the value chain (mega-process) level. The result is an optimized value chain and consistent delivery of value to customers. Needs addressed include: Misalignments in the value chain (e.g., new product development vs. sales, sales vs. delivery) Mismatches between value chain and market changes Cross-functional misalignments Dissatisfaction among key [...] Read more »
Rummler Process Methodology
Thursday Jun 24, 2010
RPM spans the seven phases of a project – Align, Analyze, Design, Commit, Build, Enable and Adopt – and the five dimensions of design – Process Design, Performer: Human Design, Performer: Information Technology Design, Process Management Design, and Change Management Design – and has built in the critical success factors that Dr. Geary Rummler and [...] Read more »
Future State Design
Thursday Jun 24, 2010
The aim may be growth, renewal or recovery, but when the leaders of an organization need to do a fundamental rethinking of purpose, strategy and capabilities, PDL has long experience in providing a thorough systems-based approach that goes far beyond the popular approaches of visioning and strategy statements. Attempts to change organizational direction often fail [...] Read more »
