For those who are interested, we have targeted the first two weeks of October for the third annual PDL Colleague Conference. We’ll send a save the date, with specific dates, out in May. If you are interested in attending and participating, please use our contact form to let us know, and we’ll add you to [...] Read more »
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Geary Rummler tribute from ISPI Conference 2009
Tuesday Dec 20, 2011
A series of videos about Geary Rummler’s contributions to the field of performance improvement
Process Re-Definition
Monday Mar 8, 2010
All shape and manner of things are called processes these days and there’s a real need to revisit the definition of process. A common definition of process goes something like this: “A chain of activities that converts various inputs into valued outputs”. We’re now thinking that that definition is more a description of the characteristics of a process. We also would argue that “process” is a construct or artifice for articulating and organizing work in a way that meets three critical criteria:
Predetermined Conference Presentations
Monday Mar 8, 2010
Recently, I was asked to do a presentation at a conference, but it came with a predetermined title—not an appealing scenario unless the subject that somebody wants you to speak about just happens to be something you feel passionate enough about that you will get on a plane and go make a speech about it.
