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The Concept of “Accomplishment”

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Author: Alan Ramias In most of the process maps I have seen produced by others, the process activities (or steps) are depicted like this: Version 1     That is, the activities are described with a verb-noun format.  Whenever I have worked with a group of people for the first time and [...] Read more »

A Reorg Hangover

Author: Cherie Wilkins   It’s the morning after and your head hurts. It all seemed like such a good idea yesterday, the answer to all your problems. Now, instead of smooth sailing, things seem more like chaos and panic… and lots of questions. No, this isn’t waking up in Vegas. This is the post reorganization [...] Read more »

New videos of Geary Rummler

A tip of the hat to Rick Rummler for digging these videos up, and to Guy Wallace for posting them to youtube.   Geary Rummler on Needs Analysis – 1986   Geary Rummler on Performance Engineering – 1986     For more of Geary’s work, please visit the Geary Rummler Publication Library.  

Geary Rummler Library updated

Not all visitors to the site know about the Geary Rummler publication library.  It can be found at this link: http://www.performancedesignlab.com/rummler-library This webpage provides a comprehensive list of Geary’s published writing.  As much as possible, we’ve attempted to provide the actual articles for you to read.  As those who knew Geary are aware, this library [...] Read more »

Geary Rummler Publication Library

We’ve added a webpage to the site to illuminate some of the PDL Legacy.  On this page, you’ll find a list of all of Geary Rummler’s publications.  Where possible, we’ve made actual PDFs of the articles available to site visitors.  We plan to add additional articles as they become available.  Please take a moment to [...] Read more »

2012 Colleague Conference

For those who are interested, we have targeted the first two weeks of October for the third annual PDL Colleague Conference.  We’ll send a save the date, with specific dates, out in May.  If you are interested in attending and participating, please use our contact form to let us know, and we’ll add you to [...] Read more »

Geary Rummler tribute from ISPI Conference 2009

A series of videos about Geary Rummler’s contributions to the field of performance improvement

Process Re-Definition

All shape and manner of things are called processes these days and there’s a real need to revisit the definition of process. A common definition of process goes something like this: “A chain of activities that converts various inputs into valued outputs”. We’re now thinking that that definition is more a description of the characteristics of a process. We also would argue that “process” is a construct or artifice for articulating and organizing work in a way that meets three critical criteria:

Predetermined Conference Presentations

Recently, I was asked to do a presentation at a conference, but it came with a predetermined title—not an appealing scenario unless the subject that somebody wants you to speak about just happens to be something you feel passionate enough about that you will get on a plane and go make a speech about it.