This workshop presents the concepts and models from the recently published books White Space Revisited: Creating Value through Process and Rediscovering Value: Leading the 3-D Enterprise for Sustainable Success. In order to deliver ongoing value to customers, organizations must be capable of designing and managing across white space, and must maintain balance between their internal components.
The first half-day of this workshop presents the content of our introduction seminar. The workshop then goes on to explore the acts of process management, and provides practice in applying PDL’s proven tools and principles to your unique business situation. Workshop topics include:
- Introduction Seminar
- The evolution of organization complexity and the impact on performance
- The importance of and approaches to making the creation of value visible and understandable
- The benefits of ensuring balance between your resource and value dimensions
- The Acts of Process Management
- Definition
- Design/Improvement
- Management
- Performance Support
- An agenda for moving to the 3-D Enterprise
Workshop Length:
1 and 2 day versions available
Who Should Attend:
Managers at all levels, BPM Practitioners, Business Analysts, Performance Consultants
