Company Critical Issue Results
Fortune 500 Chemical Corp.
  • Alignment of organization structure with steady business growth Need for more rapid, entrepreneurial growth.
  • Infrastructure could not support growth targets – triple revenues without equivalent increase in costs.
  • Introduction of 6 to 12 times more products then in recent past.
  • Design and integrate key processes to support growth.
  • Culture change: people expect more of others and themselves.
  • Focus is on “leading” indicators as well as financial.
  • Broad financial and non-financial indicators linked; aligned financial results to organization results to process results to the job performer.
  • Integrated complex multi-national business.
  • Cash flow cycle time cut in half.
  • Increased revenue by 30%.
Petrochemical Corp.
  • New strategy development to address competitive pressures.
  • Transform from a refinery-efficiency strategy to a market-driven strategy.
  • Major functional areas operating more independently than desired.
  • Need to develop an entirely new supply chain system – a more holistic approach.
  • $55 million in positive financial contribution within the first year.
  • Strategy and business plans done cross-functionally.
  • Improved demand forecasting tools, new price forecasting methods, improved product blending methods.
  • New process-focused measures: reduced variability, improved customer service.