Metrics and Process Mgmt Course Description
This workshop presents PDL’s methodology and toolset for designing the planning, measurement, review and management system for processes. Participants will practice the application of the steps and tools through a case study.
- Measurement/Management Strategies
- Principles & Models of Measurement and Management
- How to build a Process-Based Measurement System
- Integrating the Measurement System into the Management System
- Pitfalls and Lessons Learned
Workshop Length:
1 day
Who Should Attend
Business Architects, Process Improvers, Performance Consultants
How to Register
This course is offered as an in-house workshop. To inquire click here.
