New BPTrends column available

A new BPTrends column has been posted in our articles section.  In this article, Alan Ramias and Cheri Wilkins draw on their long experience in working in process improvement to answer this question. Their conclusion—it’s not so much a matter of where the Performance Improvement Group is located as it is how the group is structured. In their Column this month, they offer three potential structures that are client-focused …

http://www.performancedesignlab.com/location-location-location-does-it-matter-where-your-performance-improvement-department-reports