Process Modeling and Improvement

PMI Course Description

This course is designed to present practitioners with tools and techniques modeling, analyzing and improving processes, with ample opportunity to apply through case study and exercises. This course will present:

  • tools and instructions for documenting business processes – obtaining process information, formatting and depicting processes in the form of process maps and other supporting documents
  • tools and instructions for creating some high-level systems views of an organization
  • description and explanation of the variables that influence process performance
  • tools and instructions for analyzing a process and its performance
  • tools and instructions for selecting and applying a variety of improvement techniques

Workshop Length:

2 and 3 Days

Who Should Attend:

Process Improvement Practitioners, Business Analysts, and anyone tasked with participating in process improvement efforts.