This course is designed to present practitioners with tools and techniques modeling, analyzing and improving processes, with ample opportunity to apply through case study and exercises. This course will present:
- tools and instructions for documenting business processes – obtaining process information, formatting and depicting processes in the form of process maps and other supporting documents
- tools and instructions for creating some high-level systems views of an organization
- description and explanation of the variables that influence process performance
- tools and instructions for analyzing a process and its performance
- tools and instructions for selecting and applying a variety of improvement techniques
Workshop Length:
2 and 3 Days
Who Should Attend:
Process Improvement Practitioners, Business Analysts, and anyone tasked with participating in process improvement efforts.
