Repositioning BPM for Sustainable Success

Alan Ramias, Rick Rummler

March 2011

Gartner BPM Summit, Guest Keynote

London, UK

For an enterprise to be successful it must excel in three dimensions of performance: value, resources and management. BPM can and should play a prominent role in all three dimensions, but that has not been the case in most organizations taking the BPM journey. We’ll tell you the implications for your BPM program, including change management, and give you examples of the successes and failures we’ve seen in leveraging BPM for transformation at an enterprise level.

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