PDL’s time-tested improvement methodology applied at the value chain (mega-process) level. The result is an optimized value chain and consistent delivery of value to customers.
Needs addressed include:
- Misalignments in the value chain (e.g., new product development vs. sales, sales vs. delivery)
- Mismatches between value chain and market changes
- Cross-functional misalignments
- Dissatisfaction among key customers
